Privacy Policy
We are committed to protecting and respecting your privacy. This Privacy Policy (this “Policy”) describes how we collect, use, and disclose personal information of users of our services, including our website https://www.jjfloorcare.net (our “Site”). Please carefully read this Privacy Policy for J&J Floor Care.
By using our Site, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, do not use our Site. Your use of our Site for the limited and exclusive purpose of reviewing this Policy does not constitute your agreement to this Policy unless you make further use of our Site. This Policy may be updated from time to time.
This Policy Describes:
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The personal information we collect
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How we collect such information
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How such information is used
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How such information is shared
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Your rights and how you can manage your data
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How to contact us
Information We Collect
We and our third-party service providers may collect and process the following types of personal information:
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First and last name
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Mailing address
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Email address
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Phone number
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Social network profile information
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Billing and payment information, including credit card details
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Non-identifiable demographic information such as age, preferences, or zip code (if voluntarily provided)
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Information collected automatically about your device and browsing behavior (“Device Information”), including:
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Web browser type
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IP address
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Time zone
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Referring/exit pages
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Search terms and websites that led you to our Site
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Pages viewed and interaction with Site features
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Information you communicate to us through our Site, email, social media pages, phone calls, text messages, or contact forms
We refer to personal data provided directly by you as Order Information and data collected through cookies or tracking technologies as Device Information. Collectively, this is referred to as Personal Information.
We do not collect personal information unless you voluntarily provide it. However, some features and services may require certain personal information for proper use or access.
How We Collect Information
We and our service providers may collect Personal Information through the following:
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Site forms and content downloads
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Service signups, surveys, or promotions
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Communication via phone, text message, email, or messaging apps
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Engagement on our social media pages
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Tracking technologies, including:
Cookies – small data files stored on your browser or device
Log files – track Site usage and device info (IP, browser, pages visited)
Web beacons, tags, and pixels – used in emails and on our Site to monitor activity and engagement
Analytics tools – used to understand how users engage with our Site
For more on cookies and how to disable them, visit: http://www.allaboutcookies.org
Email and Text Message Communications
We may contact you via email and/or text message (SMS) for both service-related and marketing-related purposes. These may include, but are not limited to:
Service-Based Communications:
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Appointment confirmations and reminders
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Job scheduling and arrival notifications
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Service updates or delays
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Project progress and next steps
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Account or billing information
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Post-service follow-ups
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Requests for feedback or reviews
Marketing & Promotional Communications:
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Special offers and discounts
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New product or service announcements
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Exclusive subscriber deals
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Events, contests, or seasonal promotions
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Educational or informational content
By providing your phone number or email address, you consent to receive these communications. Message and data rates may apply. Messaging frequency may vary.
To opt out at any time:
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Email: Click the “unsubscribe” link in any marketing email
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SMS/Text: Text STOP to unsubscribe. Text HELP for support or visit our [Privacy Policy URL]
Your opt-in is never shared with third parties or affiliates for marketing purposes. We do not sell or rent mobile phone numbers or consent data under any circumstance.
How We Use the Information Collected
We and our service providers may use the information collected to:
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Operate and maintain the Site
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Provide and fulfill services requested by you
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Process and manage purchases, payments, or subscriptions
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Send transactional, support, and account-related communications
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Conduct marketing and send promotions
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Allow participation in Site features or contests
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Respond to inquiries or customer service requests
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Analyze Site performance and customer behavior
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Display relevant advertising across platforms
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Enforce our terms and comply with legal obligations
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Improve customer service and Site usability
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing content that we believe may be relevant to your interests.
To learn more about how targeted advertising works and how to opt out:
Do Not Track
Please note that we do not alter our Site’s data collection or use practices when we receive a “Do Not Track” signal from your browser.
How We Disclose the Information Collected
We may share your information with:
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Our subsidiaries and affiliates
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Service providers assisting with billing, web hosting, email delivery, customer service, advertising, or analytics
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Government agencies or law enforcement if required by law, subpoena, or legal process
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Advertising platforms (using de-identified or hashed data) for targeted marketing purposes
We do not sell, trade, or rent your Personal Information to third parties for their own marketing purposes.
Security of Your Personal Information
We implement safeguards to protect your information, including:
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SSL encryption during data transmission
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Access controls and role-based restrictions
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Secure data storage and industry-standard protections
While we strive to protect your information, no method of transmission over the Internet or storage system can be guaranteed to be 100% secure.
Your Rights & Data Deletion
You may request access, updates, or deletion of your Personal Information at any time. We will respond to verified requests in compliance with applicable laws. Deletion may be denied if necessary to:
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Complete a pending transaction or service
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Comply with legal obligations
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Detect and prevent fraud or misuse
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Retain for reasonable internal uses aligned with your relationship
To submit a deletion or data request, please contact us using the information below.
Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, including service delivery, legal compliance, dispute resolution, and business operations. You may request data deletion at any time.
Minors
Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of such data without parental consent, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Changes will be posted to this page, and significant changes may also be communicated through email or Site notices.
Contact Information
If you have any questions, requests, or concerns regarding this Policy, please contact us using the Contact Form on our Site or email joe@jjfloorcare.net.
J&J Floor Care
3920 S Classen Blvd
Suite 110
Norman, OK 73071
Phone: